RENAULT NISSAN TECHNOLOGY & BUSINESS CENTRE INDIA PRIVATE LIMITED Recruitment Drive for Experienced Candidates as Diversity Leader. Renault Nissan Walk-in Drive for Diversity Leader - HR SSC & Inclusion Walk-in Drive for Team for the location of Chennai. All the eligible candidates can attend to the walk-in drive conducted by Renault Nissan who are having experience in relevant fields.
Details of RENAULT NISSAN Technology & Business Centre India Pvt.Ltd Recruitment Drive for Software Developers for Chennai Location:
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Team Leader -(Nontechnical)
Employment Type: Permanent Job, Full Time
Walk-in Interview
23rd June 9 AM
Education:
Any Postgraduate - Any Specialization
Note: Only Women's and Differently abled candidates are eligible for this Walk in.
Job Description
Responsible for the processes including workload calculations, SLA settings, weekly and monthly governance calls. Collaborate with the team on managing projects and drive the team to achieve desired results.
Major Responsibilities:
Work in a Shared Services, responsible for the processes including workload calculations, SLA settings, weekly and monthly governance calls.
Provides project management direction and counselling.
Responds to inquiries regarding policies, procedures, and programs.
Develops and maintains a human resources information system (MIS) that meets top management information needs.
Lead a team of associates to ensure workload is adequately covered
Mapping business requirements and coordinating in the smooth functioning of processes in line with the pre-set norms; spearheading process operations and knowledge transfer initiatives.
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
Determining training needs of employees and conducting need-based training programs to enhance their operational efficiency leading to increased productivity across the process.
People management, Performance evaluation of the team
Driving process improvements in the division
Setting up targets/ goals for the process setting and maintaining Critical to Quality & Critical to Process targets for the process.
Ensure clear and updated communications with team members regarding the process
Meets business targets for both quantity and quality
Recommends methodologies to improve processes and systems
Develop a good relationship with Onsite Team.
Ensure proper business communication is made on core activities.
Develop transparent MIS reporting for management.
Keyskills
shared services process operations MIS reporting database management HR operations HR backend operations
Company Profile:
RENAULT NISSAN TECHNOLOGY & BUSINESS CENTRE INDIA PRIVATE LIMITED
M/s. Renault Nissan Technology & Business Centre India Private Limited. Is a Franco-Japanese strategic partnership between automobile manufacturers Renault, based in Paris, France, and Nissan, based in Yokohama, Japan, which together sell more than one in 10 cars worldwide. This Joint Venture was set up with the objective of catering to the localization needs of Renault and Nissan in various research, business and automotive technologies; also contributing to both partners' global operations in the key areas of advanced research and development, advanced CAE (Computer-Aided Engineering), product development, digital vehicle development, information systems development, Business Process Outsourcing and local and global parts sourcing.
Contact Details:
Recruiter Name: Zeel Dusia
Contact Company: RENAULT NISSAN TECHNOLOGY & BUSINESS CENTRE INDIA PRIVATE L
Address: Ascendas IT Park, Mahindra World City, No.TP 2/1Natham Sub Post Office Kancheepuram DistrictKANCHIPURAM, Tamilnadu, India 603002
Telephone:91-44-67481000
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